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June 15, 2020

Covid-19 – SITUATION UPDATE

To our valued customers, supply partners, and friends…

WE’RE OPEN AGAIN!

I hope you are staying well during this challenging time. We have been busy ramping our operation back up to “business as usual” after the mandated shut down of non-essential businesses in Ontario. We are currently open and are processing orders.

Our response and shipping time may be a little slower than usual as our team adjusts to the “new normal” so please be patient with us.

The health and safety of our staff and customers is our highest priority. Many of our office staff continue to work remotely, so email remains the best way to get in touch, as there are generally very few people in the office to monitor the phone lines. Please email orderdesk@catalystbiz.com with any inquiries.

Please be safe and stay healthy.

Yours Sincerely,

Steve Murphy
President



April 16, 2020

Covid-19 - SITUATION UPDATE

To our valued customers, supply partners, and friends...

The province of Ontario has extended the mandatory closures of all “non-essential” businesses that was originally put in place on March 25th.

The legislated order extends the original mandate that was due to end on April 23rd by at least another 28 days.

In our continuing effort to be part of the solution this means that our operation will remain “mostly” closed until further notice. Only a small portion of our operation will remain active to support the requirements of our clients deemed as “Essential services”.

Please note that the date we will re-open and return to normal is generally unknown. Our status will change based on the directives of the Government of Ontario and public health officials. We will continue to monitor the situation and request you do so as well.

Please refrain from calling wherever possible because we will not be able to respond. While a few of us are in the office and working from home, there is generally no one able to monitor the phone lines. Please email info@catalystbiz.com for sales and activity related issues. Response time will be slower, so please be patient with us during these difficult times.

Please be safe and stay healthy.

Yours Sincerely,

Steve Murphy
President



March 24, 2020

Covid-19 - SITUATION UPDATE

To our valued customers, supply partners, and friends...

The province of Ontario has mandated the closure of all "non-essential" businesses throughout the province. This mandate is deemed to be effective as of Wednesday March 25th.

In our continuing effort to be part of the solution this means that we will unfortunately be closing most of our facilities as a result of the mandate. A small portion of our operation will remain active to support the requirements of our clients deemed as "Essential services". The government is signifying that this is to remain in place for a minimum of two weeks, but the reality is that we don.t really know when we.ll be able to reopen.

Affected Services

Please refrain from calling wherever possible because we will not be able to respond. Several of us will be working from home, so please email info@catalystbiz.com for sales and activity related issues. Response time will be slower, so please be patient with us during these difficult times.

Please be safe and stay healthy.

Yours Sincerely,

Steve Murphy
President



March 19, 2020

To our valued customers, supply partners, and friends...

As you are painfully aware, The Covid-19 situation is evolving at unprecedented rates. While the volume of information and the speed at which it is presented to us are compounding the difficulties in mounting a cohesive continuity plan, we want to assure you that our first priority is being part of the solution to end this threat.

While continuing to fulfill our service mandate is of utmost importance, it is imperative that we do so in a manner that will protect our employees and their families. We are following the advice of medical professionals and all levels of government in order to do so.

Given the nature of the work we are tasked with, many of the roles in our organization require staff be present on site to perform the duties that make up our service offering. Wherever possible, we have implemented “work from home” options for the few employees that can do so.


Preventative measures

Current Operational Status

Thank you for your continued support and we will get through this together. We will continue to adjust our plans based on the changing environment and will update you on our situation wherever possible.

Please be safe and stay healthy.


Yours Sincerely,

Steve Murphy
President

5150 Timberlea Blvd., Mississauga, Ontario, L4W 2S5 - p.905.602.5278